Beginning Saturday, September 18, 2021, Patient First’s hours of operation will be temporarily changed
Beginning Saturday, September 18, 2021, Patient First’s hours of operation will be temporarily changed to 8 am to 8 pm, 7 days a week. During these hours, we will continue to see patients on a walk-in, non-appointment basis. Patients needing care before or after these hours are encouraged to visit the nearest emergency room.
Also, beginning Monday, September 20, 2021, Patient First’s Telehealth hours of operation will be temporarily changed to 8 am to 6 pm, Monday through Friday.
We do not currently have a timeline for returning to normal hours of operation. For updates, please monitor Patient First’s website.
We are making these temporary changes because our Medical Centers have recently experienced an unsustainable increase in patient visits. With an increase in illness in the community -- and as other medical practices have begun to require appointments, or in other ways limit the patients they will see, and as emergency rooms and primary care physicians divert patients to us -- we have seen an unanticipated and overwhelming number of patients. This surge has resulted in long waits at our centers, often for patients with acute illness or injury. It has also imposed an increasing strain on our providers and staff at a time when they are already working very hard to care for the community.
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