Patient First Telehealth

Now Available to Patients in Virginia, Maryland, Pennsylvania, and New Jersey.

Telehealth services will not be available on Memorial Day (Monday, May 25, 2020). All centers will be open for walk-in services. Telehealth services will resume on Tuesday, May 26, 2020 at 8 am.

Seeing your Patient First physician is now even more convenient! With Patient First Telehealth, you can visit with a Patient First physician directly through your smartphone, tablet, or computer. 

How it Works

  1. Call (866) 990-2533 between 8 am to 5 pm, Monday through Friday (not including Memorial Day – May 25, 2020).  Please have your insurance card on hand when you call.
  2. In your virtual  visit, the physician will:
    • Review your medical history, including allergies and medications you are taking,
    • Conduct a virtual exam, and
    • Provide diagnosis and treatment recommendations.
    • Any prescription(s) will be electronically transmitted to your pharmacy. Opioids may not be prescribed during a Telehealth visit.
  3. After your visit, your physician will send you a secure e-mail with patient care instructions, a summary of the visit, referral instructions, and other visit documents.  
  1. Call (866) 990-2533 between 8 am to 5 pm, Monday through Friday.  Please have your insurance card on hand when you call.
  2. In your virtual  visit, the physician will:
    • Review your medical history, including allergies and medications you are taking,
    • Conduct a virtual exam, and
    • Provide diagnosis and treatment recommendations.
    • Any prescription(s) will be electronically transmitted to your pharmacy. Opioids may not be prescribed during a Telehealth visit.
  3. After your visit, your physician will send you a secure e-mail with patient care instructions, a summary of the visit, referral instructions, and other visit documents.  

Who Is Eligible for Telehealth?

Telehealth is currently available to patients in Virginia, Maryland, Pennsylvania, and New Jersey. If you are in one of these states and have been treated at a Patient First in the state from which you are calling within the last 5 years and are at least 18 years old, you may be eligible for a Patient First Telehealth visit. 

Types of conditions appropriate for Telehealth visits include:

  • Headache
  • Body Aches
  • Fever
  • Nasal Congestion
  • Ear Pain
  • Stuffy Nose
  • Sore Throat
  • Cough
  • Chest Congestion
  • Urinary Issues

  • Rashes
  • Itching
  • Skin Infection

  • Back Pain
  • Neck Pain
  • Other Body Pain (Excluding Chest Pain)
  • Achy joints
  • Vomiting
  • Diarrhea
  • Stomach Cramps
  • Food Poisoning

  • Prescription Refills, when appropriate and originally prescribed at Patient First.  Opioids may not be prescribed during Telehealth visits.
 
  • Headache
  • Body Aches
  • Fever
  • Nasal Congestion
  • Ear Pain
  • Stuffy Nose
  • Sore Throat
  • Cough
  • Chest Congestion

  • Urinary Issues

  • Rashes
  • Itching
  • Skin Infection

  • Back Pain
  • Neck Pain
  • Other Body Pain (Excluding Chest Pain)
  • Achy joints

  • Vomiting
  • Diarrhea
  • Stomach Cramps
  • Food Poisoning

  • Prescription Refills, when appropriate and originally prescribed at Patient First.  Opioids may not be prescribed during Telehealth visits.

 

Not all conditions can be treated safely with Telehealth visits. If your physician determines that your condition requires in-person evaluation and care, he or she will direct you to the nearest Patient First, your personal physician, or the nearest hospital Emergency Room.