Your insurance plan
ultimately determines whether you are responsible for any portion of the cost
of your test and/or the related office visit.
The Federal Coronavirus Aid, Relief, and Economic Security (CARES) Act, as amended by the Families First Coronavirus Response Act (FFCRA), limits patient responsibility for co-payments, deductibles or other cost-sharing amounts for COVID-19 viral testing and related services. However, your insurer is responsible for determining whether you are responsible for these costs.
If your insurance plan determines that you are responsible for any portion of the charges related to COVID-19 viral testing or related services, you will receive a statement from Patient First. Patient First is required to follow the insurance plan’s determination of your responsibility, and we are not permitted to waive these amounts.
What has Patient First done to address this issue?
What should you do if you receive a bill from Patient First for COVID-19 virus testing and/or related services?
1. Please pay it. If your insurance plan fixes this issue, we will refund you any amounts paid by your plan.
2. If you have questions about your payment responsibility, please contact your insurance company at the member phone number on your card.