Patient First Text Notifications
General Text Notification Information
To re-start receiving text notifications from Patient First, text 'START' to 72719. Message and data rates may apply.
To stop receiving text notifications from Patient First, text 'STOP' to 72719. Message and data rates may apply.
Billing Text Notifications
During registration, patients can choose to place their credit card on file. After your insurance determines what, if anything, you owe for your visit, that amount will be charged to your credit card. Amounts under $25 will be automatically charged. If the amount is over $25, you will receive a text message notifying you of the upcoming charge.
If you prefer, you may pay the remaining balance prior to the scheduled charge date with any valid credit card or HSA card by visiting the make a payment page.
You may make a payment with any valid credit card or HSA card by visiting the make a payment page. Or, you may use this form to contact our Patient Accounts department. You may also call the Patient Accounts Department at (800) 527-2335.
You may request an itemized statement by completing this form. Patient First will mail a copy of the itemized statement to the address on file for the account.
If you have questions about COVID-19 testing costs, please visit the COVID-19 FAQs section on our website.
COVID-19 Test Result Text Notifications
If you have a PCR Molecular Test performed, you will receive your result via a text message or via a phone call from the center nurse approximately 2 or 3 days after your visit. Your choice for how you would like to receive your test result will be decided during registration.
All results will be also available on the Patient First Patient Portal. If you had a PCR test, your result will also be available on the portal of the reference lab to which your specimen was sent (Labcorp or Quest).
Visit Tracker Text Notifications
All patients who provide their cell phone number during center sign-in will be texted a visit number and a link to our “Visit Tracker” where they can track their progress in the registration and treatment queues.
Additional Support
For additional support, refer to the frequently asked questions page or the Contact Us page.
Terms of Service
For Patient First SMS/text notification Terms of Service please visit Terms of Use.